Frequently Asked Questions

Everything you need to know about your Bohomoon order

How long will my order take to arrive?

Standard shipping typically takes 3-5 business days within the UK, while international delivery can take between 7-14 business days depending on your location.

What is your return policy?

We offer a 14-day return policy for most items. Products must be in their original packaging and unworn. Please note that for hygiene reasons, earrings cannot be returned.

Is your jewelry waterproof?

Many of our pieces are crafted from high-quality stainless steel with PVD gold plating, making them water-resistant. However, to maintain the longevity of your jewelry, we recommend avoiding contact with harsh chemicals and perfumes.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How can I track my package?

Once your order has been dispatched, you will receive a shipping confirmation email containing a unique tracking number and a link to monitor your delivery's progress.

Do you offer international shipping?

Yes, Bohomoon ships worldwide! Shipping costs and delivery times are calculated at checkout based on the destination country.