Returns & Exchanges
At Bohomoon, we want you to love every piece you order, but we understand that sometimes things aren't quite right. We offer a 14-day return period for all unworn jewelry in its original packaging.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your jewelry in its original Bohomoon pouch and box to ensure it arrives back to us in perfect condition.
- 3.Ship It Back
Affix the generated return label to your parcel and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
